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2. Links issue: How to insert links not as plain text in Word, but as a hyperlink
Currently this is not possible but we plan to implement this feature so stay tuned.
3. Special variables ($fieldRenderer.renderFieldById("..."), $fieldRenderer.renderField("<name>”) etc. to use in the template
Use Notepad++ to change the template instead of MS Word for these variables to be working.
4. Encoding issue: how can I avoid "??" in the exported documents
Atlassian recommends UTF-8 or Unicode encoding, and case-insensitive collation. In most cases, problems are due to a misconfiguration in one of the Jira components.
Thus you should use the UTF-8 character encoding across the database, application server, and web application.
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