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- New display hides the glance, and you need to click on it to see the results as shown on the examples below.
- Old display makes the glance visible immediately. To enable this view, add ?oldIssueView=true to your URL. As a result, you will see the information on the ticket age without any additional clicks.
In Jira Software and Jira Core, you can define the way you want to display the glance in your profile settings:
- Go to Your profile and settings and select Personal settings.
- Toggle the switch for the New Jira issue view.
The selected display will be applied to all tickets that you view in Jira.
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Yes! You asked and we listened. Starting with version 2.1.10 for Jira 8 and above, you may display a Total Time in Status custom field in Confluence. Read more here.
Can I set up several levels of SLA for a field?
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Feature | Server/DC | Cloud | Note |
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Select certain Projects |  | | |
| Select certain Status | | | |
| Custom Fields | | * | The information is available in the Glance panel in Jira Cloud one field |
| Select Time format | |  | Scheduled |
| SLA time tracking & highlight | * | | The server version allows to set up different SLAs for different TTIS custom fields |
| Dashboard Gadget with multiple reports types | | | Scheduled |
Configuring working hours | | | |
| Configuring non-working days | | | |
User/Status & Status/User Statistics Issue tabs | | | |
Assignee History & Issue History Statistics Reports | | | |
| Export Report to Excel | | |
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