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Surveys for Jira cloud

Send, aggregate and analyze survey data, based on the quality of the support received by customers. You can customize , brand your surveys, manage permissions, add automation based on survey results add several custom questions, mark them as required, pick custom recipients, and more. The  The app works for Jira Software and Jira Service Desk thus enabling you to leverage both internal surveys for company employees and external ones for your customers.

Key features

  • Configurability – Surveys – Surveys for Jira is the most versatile survey app on the market - personalize , brand your surveys, define any custom questions, trigger points, use stars or numbers in your rating, apply filters, etc. Quick – get configure different surveys for different Jira projects, and more!
  • Quick – get ready in seconds with 1-click survey that has all most data pre-populated 
  • Freedom – You can set – Set up survey rules for automatic surveys or trigger surveys manually at any time 
  • Permissions – define the level of access to survey feedback 
  • Personalize – Set custom email subjects, add variables for reporter's name, ticket ID, summary, etc. to have better meaningful survey emails.
  • Reporting – view survey sending
  • Report – view the main stats on a survey dashboard, measure average rating and rating dynamics, ticket itself and drill down to detailed survey results in an exportable a special table report 
  • Take action – take – take your surveys to the next level with SIL scripting and add any automation you need based on survey results - assign, transition, create tickets, add automatic comments and more.

We have many more features planned for the app so stay tuned! If you have an idea or a feature request - we want to talk to you. Reach us at products@cprime.com, and let's chat!

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