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- Implementation support
- Training, webinars on our products
- Help for our unsupported and archived apps
This includes help on the app versions for the versions of Atlassian applications that are no longer supported by Atlassian - Help on app versions that have been modified by client
- Support on custom scripts written by clients. Please post such requests to the Atlassian Community.
We as well as other community members will provide advice and tips and tricks there but we cannot provide a guaranteed quick reply there. - Creating patches for previous versions of the product, except critical security fixes
- Help with programming
- Evaluation license for the periods of time longer than available on the Marketplace
- Providing app upgrades or configuration
- Help on Atlassian software
- Help on third party apps or software
- Help on issues not related to our apps
- Support outside of the team working hours
- Support in languages other than English
- Phone support
- Source code for our apps
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