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Electronic Signature Fields app contains the following custom fields for signing tickets:

• Logged User Validator Field - validates username and password of a system user according to Title 21 CFR 11.
• User Validator Field - validates password of a currently logged in user according to Title 21 CFR 11.

Adding electronic signature fields to the issue

To configure the  User Validator or Logged User Validator field, perform the following steps:

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As a result, you will have the electronic signature field on the selected screens, and users will have to enter valid credentials when editing tickets.

Image RemovedThe following pages describe how to configure Electronic Signature Fields

Requiring electronic signatures on ticket transition

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1. Go to Jira Administration > Issues > Screens.
2. Select Workflow Screen and click Configure. 
3. Add your custom field to the screen.
   
   
   
   
4. To assign the Workflow Screen to transition, go to Issues > Workflows. 
5. Click Edit for a project where you want to modify the workflow. Click a Diagram view. 
6. Select the transition where you want the signature to be required. The configuration panel appears. Click Edit. 
7. Select Workflow Screen from the dropdown menu and click Save.
   
   

Now users will be required to enter credentials in the Electronic Signature field when moving tickets from "In Progress" to "Done". 

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1. Go to Project Settings > Request types > General.
2. Click Edit fields for the necessary request type.
   
   
   
   
3. Click +Add a field, select your electronic signature field and click Apply. 
   
   
   
   
4. To make the electronic signature field required, click Yes. 
   
   

That's it. Electronic Signature field will now appear on the selected request type.

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Locking signatures after a number of failed login attempts

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