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Use additional post-functions to perform such tasks as copying a value from a custom field, cloning, assigning tickets based on a certain condition, and more:

Workflow Functions 

Workflow functionDescriptionParameters

Issue Clone Post Function

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Clones the issue

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Assign to Workflow Step Actor Post Function

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Assigns a ticket to the user that performed a previous workflow step. See example below.

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Assign From Field

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Assigns a ticket to the user from the custom field. The custom field can be user, project (to assign to project lead) or text.

Configuration: You

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need to specify the custom field from which user should be taken.

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Set Original Estimation

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Copies the value from a custom field to the original estimation.

Configuration

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You need to specify

  • Custom field from which the value for the estimation will be taken.

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  • Time – by default the value is in minutes, and you can

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  • also define that number value

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  • in hours.

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  • If the value is in a logging work format (eg. 3w 4d 12h) then this value will be taken.

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Example - Assigning a ticket to the user who performed the previous workflow step

In our example, the ticket was originally assigned to the Tester 2 user. Then the assignee was changed to admin. We are going to add a post-function that will assign a ticket back to Tester 2 on a ticket transition.

  1. Go to Jira Administration > Issues > Workflows.
  2. Click Edit for a project where you want to add post-function.

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  3. Select Diagram view

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  4. Select the transition where you want to add a post-function, the configuration panel appears. 
  5. Select the Post Functions tab and click Add post function.

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  6. Select the Assign to Workflow Step Actor Post-Function option and click Add

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  7. In the post-function parameters, select the destination status for a ticket and click Add.

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  8. To save changes, click Publish Draft.
  9. In the dialog that appears, select whether you'd like to backup project copy and then click Publish.

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  10. That's it. (smile) Now, while making a transition the ticket will be assigned from admin to Tester 2