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What should I do if I installed an incompatible version?

Power Database Fields PRO 4Database Fields PRO™ 4.0 is compatible with Jira 7.X.

If you have installed DBCF 3.0.x on Jira 7.x or DBCF 3.1.x / DBCF 4.0.x on Jira 6.x, perform the following steps:

  1. Uninstall SIL Engine™.
  2. Uninstall Power Database Fields PRO™.
  3. Install the version of Power Database Fields PRO™ that is compatible with your Jira.
  4. SIL Engine™ should get updated automatically and should now have the correct version as well.

    Note

    After you uninstall SIL Engine™, some plugins might remain disabled, so you might need to re-enable them manually.

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Expand
titleStep-by-step guide for SQL Server databases
  1. Download the latest jdbc driver for sql server (at this moment it is sqljdbc4.2)  
  2. Extract the archive and copy the .jar file (sqljdbc42.jar) to lib folder, from your JIRA
  3. Update the resource from context.xml accordingly. It should look like this:

    Code Block
    <Resource name="CONNECTION_NAME"
        auth="Container"
        type="javax.sql.DataSource"
        username="USERNAME"
        password="PASSWORD"
        driverClassName="com.microsoft.sqlserver.jdbc.SQLServerDriver"
        url="jdbc:sqlserver://SERVER:PORT;DatabaseName=DATABASE_NAME"/>
  4. Restart Jira.

Expand
titleStep-by-step guide for Postgres databases
  1. Download the latest jdbc driver for Postgres (at this moment it is postgresql-9.4-1204.jdbc4)  
  2. Copy the .jar file (postgresql-9.4-1204.jdbc4.jar) to lib folder, from your JIRA

  3. Restart Jira.

Note

The same problem might occur for other databases as well (Oracle, MySQL, hsql). In this case, follow the same steps, updating the driver and restarting the Jira instance.

Starting with version 4.0.0, you no longer need to change the resource in the context.xml file and can add the resource directly from the UI, via the Datasources page.

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