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User Group Picker PRO 4.0 is compatible with JIRA Jira 7 only, starting with JIRA Jira version 7.0; JDK version should be at level 8.

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Step 1: Go on the Administration menu → Add-ons → Find new add-ons

Step 2: Search for our add-on app by entering "User Group Picker PRO" in the search box

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Step 3: [Optional, but highly recommended]: If not already done, enable logging on our modules. Open with a text editor of your choice the JIRA Jira log4j configuration file JIRA_INSTALL_DIR/atlassian-jira/WEB-INF/classes/log4j.properties and add these 2 lines at the end of it. Restart JIRAJira.


log4j.logger.com.keplerrominfo=INFO, filelog
log4j.additivity.com.keplerrominfo=false


Installation Notes

User Group Picker PRO packages together 3 JIRA add-onsJira apps:

  1. Warden add-onapp, responsible for licensing of the cPrime products. This add-on app is not published on Atlassian Marketplace, however is it bundled in all our paid add-onsapps,
  2. KATL-Commons, providing all SIL functionalities and common services built over JIRAJira
  3. User Group Picker PRO add-onPRO app, providing the user picker custom field you're looking for

KATL-Commons and Warden are shared across our line of products. If any of those become disabled, the functionality built on top of them will cease to work. Unlike Warden, KATL-Commons is published on Atlassian Marketplace and updates that are compatible for this add-on app should be installed as soon as they appear, since they contain bug fixes and enhancements.

What should I do if I installed an incompatible version?

  1. Uninstall UGP Pro
  2. Uninstall Warden add-onapp
  3. Uninstall KATL-Commons add-onapp
  4. Install the right version of UGP Pro (the one compatible with your JIRAJira). Make sure you use the OBR file you downloaded or use directly the UPM search & install feature (recommended)

  5. KATL-Commons and warden should now have the right versions as well

  6. Check any dependent add-onsapps, such as Power Scripts for JIRA Jira v4.0 (formerly known as JJUPIN) or Blitz-Actions, etc. These plugins must be re-enabled manually (warning)


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