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Table of Contents

Requirements

Besides User Group Picker PRO 4.0 is compatible with Jira 7 only, starting with Jira version 7.0; JDK version should be at level 8.

User Group Picker PRO 4.0 bundles the Warden and KATL-Commons plugins. It is upward compatible meaning it works with any Warden version 4.0 and up and with any KATL-Commons version 4.0 and up. Please see Installation Notes chapter below for an explanation.

Installation via Atlassian Universal Plugin Manager (UPM)

If you are not familiar with Universal Plugin Manager (UPM), please read this document before we begin.

Steps to install

Step 1: Go on the Administration menu → Add-ons → Find new add-ons

Step 2: Search for our app by entering "User Group Picker PRO" in the search box

Step 3: Press on "Buy now" or "Free trial" to install

That's all.

Manual Install

Do not worry, it's a simple task to install it manually:

Step 1. Download the correct obr file from Atlassian Marketplace.

Step 2. Go to Administration->Add-ons->Manage add-ons. Install the previously downloaded obr file by using 'Upload add-on' link.

Step 3: [Optional, but highly recommended]: itself, there are also two dependencies, two complementary apps that are installed with it:

  • katl-commons – a library having countless utility routines, but most importantly, it contains a SIL language parser. You can think of the katl-commons as SIL engine for your SIL powered apps
  • warden – licensing support for several our apps

Installing via Atlassian Universal Plugin Manager

If you are connected to the Atlassian Marketplace website from your Jira administration console, you can install our apps directly from the Marketplace. For more information, see Installing add-ons and Universal Plugin Manager pages.

  1. Log into your Jira as Admin.
  2. In the cog wheel menu, go to Add-ons.
  3. In the search field of the Find new add-ons section, search for "User Group Picker PRO".

This installation method is the quickest way. You can also install by file upload, as described in the next section.

Installing by file upload

It might seem more complicated but a manual install is quite easy to do. After all, all you have to do is to copy some files. Here's how.

  1. Download the User Group Picker PRO file from the Atlassian Marketplace.
  2. Log into your Jira as Admin.
  3. From Jira administration console, click the Manage add-ons link.
  4. Click Upload add-on and select the file you downloaded, and click Upload.
  5. If not already done, enable logging on our modules. Open with a text editor of your choice the Jira log4j configuration file JIRA_INSTALL_DIR/atlassian-jira/WEB-INF/classes/log4j.properties and add these 2 lines at the end of it. 
  6. Restart Jira.

    log4j.logger.com.keplerrominfo=INFO, filelog
    log4j.additivity.com.keplerrominfo=false

...


What should I do if I installed an incompatible version?

User Group Picker

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  1. Warden app, responsible for licensing of the cPrime products. This app is not published on Atlassian Marketplace, however is it bundled in all our paid apps,
  2. KATL-Commons, providing all SIL functionalities and common services built over Jira
  3. User Group Picker PRO app, providing the user picker custom field you're looking for

KATL-Commons and Warden are shared across our line of products. If any of those become disabled, the functionality built on top of them will cease to work. Unlike Warden, KATL-Commons is published on Atlassian Marketplace and updates that are compatible for this app should be installed as soon as they appear, since they contain bug fixes and enhancements.

What should I do if I installed an incompatible version?

...

PRO is only compatible starting with Jira 7.0; JDK version should be at level 8.

If you have installed an incompatible version, perform the following steps:

  1. Uninstall warden.
  2. Uninstall katl-commons.
  3. Uninstall UGP Pro.
  4. Install a version of UGP Pro that is compatible with your Jira version.
    katl-commons and warden should now have the right versions as well.

  5. Check any dependent apps, such as Power Scripts for

...

  1. Jira or Power Actions, etc. These

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  1. apps must be re-enabled manually (warning)