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To resolve this problem you will have to use a Blitz Action custom field that creates an email and sends it to its recipients.
Step 1: create a new
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Power Actions Custom Field
First of all you'll need to create a new Blitz Action custom filed, as follows:
- Go to Administration page.
- In this page go to the Issue section.
- Here you will find a link named Custom Fields, you should click it.
- Add a new custom field from the button in the right top named: "Add Custom Field".
- Choose Blitz Actions Power Actions Custom Field and press click next.
- Name this newly created custom field: " 'Email Issue"'.
- Choose applicable issue types and applicable context in order to view the new created custom field only on certain issues and projects.
- Click Finish.
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Configure Email Issue custom field by doing the following:
- Choose the cog icon
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at right of the screen for your Email Issue custom field. This is done by going to the Custom Fields page. - Choose the Configure link.
- Now we'll need to create a button that will trigger the dialog for the email details.Click on the Edit Buttons link. You will find it on the bottom of the page in the section named Buttons.
- Add New Blitz Power Action by creating a Button Text called: "Send Email". Press the Add button.
- After you created this button you'll see 5 links for this button in the right of the screen.
- The first three of them are the SIL scripts that controls it. The first script, named Condition Script, contains the condition for the button visibility. The default value is visible, so if you want all the user to see and action this button you can let the default script.
- The second Script, named Screen Script, allows you to determine if the send email action requires additional data and builds a form that the user can fill in.
- The third Script , named Action Script, sends the email you'll want to the specified email addresses.
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