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In Jira Service Management, customer requests are organized into queues, and you can link, comment, assign, or transition multiple requests using bulk actions. When you install the browser extension, Canned Responses allows you to comment on numerous JSM requests at once using your predefined templates.
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Keep in mind that , due to Jira Cloud limitations, this view doesn’t support attachments or automated actions. You can use some of the dynamic variables: only the dynamic variables listed below are supported, and the other dynamic variables will not be replaced with values.
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Moreover, due to Jira Cloud limitations, this view doesn’t support attachments or automated actions. |
When you install the browser extension, Canned Responses allows you to comment on many numerous JSM requests at once using your predefined templates.
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