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How to Set up Advanced Configuration

1. Click Time to SLA in the header menu to see the TTS menu.

2. Go to Settings > Advanced Configuration tab.

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3. Enter a JQL Rows Limit to set the maximum number of issues that will return when using TTS JQLs.

4. Enter a Gadget Issue Limit. This will be the maximum number of issues returned for TTS gadgets.

5. Enter a Recurring Notifier Limit to set the maximum number of recurring notifications that will be sent after the first notification.

6. Enter a Regeneration Concurrency to set the number of threads that will execute the SLA calculation.

7. Select an Asynchronous Calculation Thread Type. The options are Fork Join Pool, Executors, and Single Thread.

8. Enter an Asynchronous Calculation Thread Count. This will determine how many threads will execute the asynchronous calculation task. We recommend 5.

9. If you want all SLA calculations to be done asynchronously, enable System-wide asynchronous SLA calculations.

10. Click Save.