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Configure the Mail Sender
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The mail sender configuration refers the mail templates directory and templates localization. |
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On the cloud version, the only options for the "Send mail via" are the Null sender and the Direct Sender, custom": |
Email Templates
Emails may be sent in multiple languages based on the sender's language or on the receiver's language. The emails templates are placed on disk, in a directory specified by you and must follow the steps below to get picked correctly by the SIL Engine™.
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Therefore when setting the receiver to determine the language, the engine may send multiple mails, one in each language; of course, maximum number of mails sent is equal with the length of unique recipient list. While this is a very useful feature, this also impacts the performance and the memory used. If you're using queues.
SIL Template Language
Within the templates any standard or custom field defined in the issue that called the routine can be referenced using the notation $field$. In fact starting with version 4.0 we expanded this notation and created a meta language named STL (not from Standard, but SIL™). This language allows embedding snippets of SIL™ within the template. So, for instance, you can output multiple rows in a html table. You can read more about STL in a dedicated chapter.
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You can create, edit, delete email templates using the built-in editor. |
Email Sender
There are 4 email senders available:
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These parameters are standard, and you can select between the 'smtp' and 'smtps' protocols, specify the SMTP host server and port, as well as the authentication tokens (username / password). If you are unsure what to fill in in this form, ask your network administrator to provide details of your company mail setup.