Supported custom fields
| Excerpt |
|---|
Here |
| Custom Field | Read/Write | SIL Type | Value | ||
|---|---|---|---|---|---|
| Approvals | Read-only | JApproval[] | List of JApproval structures. | ||
Customer Request Type | Read/Write | string | A composite string containing portal key / request key. In order to get the list of such values, use the next query:
| ||
Customer Organizations | Read/Write | string[] | A list of organizations names | ||
Request Participants | Read/Write | string[] | A list of users that are participants in Service Desk customer portal request | ||
Satisfaction | Read-only | number | The customer satisfaction rate | ||
Satisfaction date | Read-only | date | The request feedback date | ||
SLA CustomField Type | Read-only | JSlaInformation | A JSlaInformation structure |
...