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By default, an IIS application pool (or “AppPool”) recycles on a regular time interval of 1740 minutes or 29 hours.

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1. Open IIS MANAGER (command: inetmgr)

2. Go to Application Pool section

   1. right-click TFS4JIRA application pool (default name: TFS4JIRA Sync App Pool)

   2. choose ADVANCED SETTINGS

   3. please set: Start Mode to AlwaysRunning

   4. please set: Idle Time-out (minutes) to 0

   5. click OK to confirm changes

      

3. Expand Sites and Default Web SIte (please note: this is default TFS4JIRA installation site, you may have a different configuration)

4. Right-click TFS4JIRA application (default name: tfs-jira-synchronizer)

   1. go to MANAGE APPLICATION → ADVANCED SETTINGS

   2. please set: Preload Enabled to True

      

5. As a final step please restart your site (site where TFS4JIRA application is installed)

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DISABLE APPLICATION POOL AUTOMATIC RECICLINGRECYCLING

1. Open IIS MANAGER (command: inetmgr)

2. Go to Application Pool section

3. Right-click TFS4JIRA application pool

4. Choose Recycling …

5. Clear any fixed intervals setup

   

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