We take data security very seriously so we use only trusted service providers with the highest security standards. On this page, you will find details on how we secure our clients' data. If you think something is missing or you have any security related questions please let us know at Spartez Software Support Portal or support@spartez-software.com.

Table of Contents

Service Providers

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• Urls to Jira and Azure DevOps
• Username and encrypted personal access token for synchronizer user, encrypted using Cloud Key Management
• Value mappings
• Issue type mappings, workflow / status mappings, etc.

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We store application and platform logs to troubleshoot and analyze incidents.

These logs do not contain any personally identifiable information, nor any user generated content. 

Logs might contain:

• Jira client key
• Jira issue ids or Azure DevOps work item ids
• user ids
• internal application messages

Retention period is 30 days. 

BigQuery

For a better understanding of our clients, we collect anonymous various statistics of the plugin usage. These statistics tell us how we should develop our plugin product to make our clients happy. 

What is collected

The following table is intended to give you a complete understanding of the policy that we use to collect analytics data.

This table is not intended to list all the possible events collected by the add-on. It is however intended to list all rules and exceptions from those rules so that you are able to assess whether something can be collected or not. 

Cloud storage

Cloud storage stores backups of data held in Datastore and Cloud SQL.

Amazon Web Services

Simple Storage Service (S3)

S3 stores backups of data stored in Google Cloud storage.

Retention period is 30 days. 

Abbreviations used

• AWS - Amazon Web Services
• GCP - Google Cloud Platform
• JWT - json web token
• PAT - personal access token
• PII - personally identifiable information
• TLS - transport layer security
• UGC - user generated content
• VPC - virtual private cloud

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