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titleCloud Native Synchronizer

This part of the documentation relates to Cloud Native Synchronizer.

If you use Jira Server and Azure DevOps Server / TFS go to Data Policy for On premises Synchronizer


We take data security very seriously so we use only trusted service providers with the highest security standards. On this page, you will find details on how we secure our clients' data. If you think something is missing or you have any security related questions please let us know at Spartez Software Support Portal or support@spartez-software.com.

Table of Contents
Service Providers

Google Cloud Platform

Cloud SQL

Cloud SQL stores configuration data for synchronization profiles:

  • Urls to Jira and Azure DevOps
  • Username and encrypted personal access token for synchronizer user
  • Value mappings
  • Issue type mappings, workflow / status mappings, etc.

Datastore

Datastore stores operational data, that is generated once a synchronization profile is enabled:

  • Pairs of Jira ids and Azure DevOps ids for
    • Issues / work items
    • Comments
    • Attachments
  • Customer - facing errors that occurred during synchronization

Google Cloud's operations suite

We store application and platform logs to troubleshoot and analyze incidents. Retention period is 30 days. 

BigQuery

For a better understanding of our clients, we collect anonymous statistics of the plugin usage. These statistics tell us how we should develop our plugin to make our clients happy. 

Cloud storage

Amazon Web Services

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