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  1. Synchronization direction:
    • synchronization disabled,
    • synchronize only from TFS / VSTS to JIRAJira,
    • synchronize only from JIRA Jira to TFS / VSTS,
    • synchronize in both direction.
  2. TFS / VSTS link type that maps to JIRA Jira subtasks (Default: Parent->Child).
  3. Subtasks Mappings - JIRA  Jira allows to define many various issue types of subtasks (Please see JIRA Jira documentation for details). You can define here how they will be mapped to TFS / VSTS work item types.

Warning

Due to technical limitations JIRA Jira does not support changing issues to subtasks and subtasks to issues.
This means that if you link a "standalone" TFS / VSTS work item to a parent work item, or unlink a TFS / VSTS task from its parent work item, a corresponding JIRA Jira issue will not be changed to/from subtask.

Warning

Jira subtasks cannot have their own subtasks, so you cannot synchronize multi-level TFS / VSTS work item hierarchies to Jira subtasks.

Case study

The following examples show how subtasks synchronization works in practice with default JIRA Jira and TFS /VSTS  workflows and default settings of synchronization profile.

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  1. Let's assume that we have a JIRA Jira Task that is synchronized to a TFS / VSTS Work Item.
    Gliffy
    nameBasic-1


  2. JIRA Jira Subtask has been created by user.
    Gliffy
    namebasic-2


  3. After synchronization the JIRA the Jira Subtask is synchronized to new TFS / VSTS Task, and a parent/child link is established in TFS / VSTS.
    Gliffy
    nameBasic-3

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  1. Let's assume that we have a TFS / VSTS Work Item that is synchronized to a JIRA a Jira Task.
    Gliffy
    nameBasic-1


  2. A Task with parent/child relationship has been created by user in TFS / VSTS.
    Gliffy
    namebasic-22


  3. After synchronization a new Subtask is created in JIRAJira.
    Gliffy
    namebasic-33

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  1. JIRA Jira Subtask is correctly synchronized to child TFS / VSTS Task.
    Gliffy
    namebasic-33


  2. JIRA Jira Subtask has been promoted by user to a regular JIRA Jira Task.
    Gliffy
    namepromote-1


  3. After synchronization the parent/child link is removed in TFS.
    Gliffy
    namepromote-3
  1. JIRA Jira Subtask is correctly synchronized to child TFS / VSTS Task.
    Gliffy
    namebasic-33


  2. The parent/child link has been removed in TFS / VSTS.
    Gliffy
    nameremove-1


  3. Due to technical limitations JIRA Jira Subtask corresponding to child TFS / VSTS Task is not changed to a regular Task after synchronization.
    Gliffy
    nameremove-1
  1. We have two distinct JIRA Jira Tasks that are correctly synchronized to two TFS / VSTS Tasks.
    Gliffy
    namepromote-3


  2. New child/parent relationship has been added by user in TFS / VSTS.
    Gliffy
    namepromote-1


  3. Due to technical limitations JIRA Jira Task corresponding to child TFS / VSTS Task is not changed to Subtask after synchronization.
    Gliffy
    namepromote-1

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