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titleUSE CASE

Knowledge bases provide a central repository of information that is easily accessible to users. It is essential to keep them current since information changes over time. Comala Publishing keeps draft and published information separate , without disrupting the published content that your users rely on. You have the flexibility of publishing a single page or a complete set of updated documents at once.

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What are ways teams benefit?

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Improve performance and productivity by providing up-to-date information so users can find the information they need quickly and easily without asking for help from others. This can free up time to focus on other tasks and reduce the need for a support ticket.

Reduce the learning curve for employees by providing an onboarding space that conveys essential information to learn about their roles and the organization’s mission and values.

Facilitate real-time collaboration with a single source of truth. Integrate with Comala Document Management so teams can review and approve information before automatically publishing it to a broader audience. Requiring team members' input fosters better communication and cooperation.

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Document publishing

Comala Publishing allows you to edit draft pages in one space and then publish these pages to in another space in on the same Confluence Cloud site.

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Tip

Comala Publishing is designed to publish content from a source space to a an empty target space that is empty!Access ! The space permissions can easily manage access to your published page content in the target space can be easily managed by the space permissions.

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  • undertake an initial publish and sync of all the pages in your source space using the Publish space option

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Published pages

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What is published?
What is published?
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Links The published page replaces links to local pages in the source space are replaced in the published page with the links for the to pages in the destination target space.

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Configuring a target space adds a Comala Publishing publishing state byline to the header of each page within the source and target spaces.

Aligning with Confluence permissions, the publishing byline is only visible to users with view and edit permissions.

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Synced

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Out of Sync

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Info

The publishing byline makes users aware that they are viewing the most up-to-date information (Synced) or that there are unpublished edits, which will soon change the information within the document (Out of Sync).

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Tip

Document management is not just a matter of convenience; it's a critical element of effective governance, risk management, and compliance. It ensures that employees or customers have access to the correct information at the right time in a secure and organized manner, ultimately contributing to the a company's success and longevity of a company.

Version Control: Document management systems often provide version control features. Policy changes, features, updates, and procedures can be tracked, and previous versions can be retrieved.

Efficiency: Well-organized document management systems make it easier and quicker to find and distribute policies, procedures, knowledge articles, and updates..

Using Comala Publishing, pages are updated in a source space, and the Confluence space permissions manage access. If a review and approval process is required in the source space, Comala Document Management can be installed to manage the approval and review process for your document lifecycle, and , together with Comala Publishing, it is used to automate the publishing of your pages to the published space.The published Confluence space can also be linked to Jira Service Management and used to help your customers by suggesting relevant articles when they raise a request in the portala published space.

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Customer case studies

We have a number of our several customers who use Comala Publishing as part of their for document management and publishing process. These include some who Some use the app and Comala Document Management to help attain FDA Title 21 CFR Part 11 in the life sciences industry.

Note

Disclaimer

Appfire does not claim compliance or certification of any of our tools. In addition to taking advantage of technical elements, compliant systems must implement procedural and administrative controls.

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The Appfire Trust Centre has the latest information on the security, privacy, and compliance of our uniquely positioned products and services' security, privacy, and compliance.