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You need to create custom fields in both Jira and Azure DevOps yourself , before selecting them in the Synchronizer.
They should be simple, text fields. Their names do not really matter, yet we suggest that they are descriptive, e.g. "AzureDevOpsItemID"/"JiraIssueID".
Please note that the custom fields should not be populated nor edited manually – they are to be used only by the Synchronizer.
Creating custom field in Jira
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