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Note

The automatic migration of rich filter gadgets with JCMA is supported by Rich Filters for the Jira Dashboards starting with version 2.1.0. We recommend you use the latest Data Center app version to perform your migration.

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If any migrated rich filter doesn’t have a base Jira filter (i.e. the base Jira filter is NOT SET), you need to find out whether the corresponding Jira filter has been migrated in the same migration run as the rich filter (or in a previous but recent migration run—see the section Migration best practices above). If these conditions are met, yet the reference is broken, please create a support ticket so that our team can investigate the issue. If these conditions are not met, you will need either a) to identify the cause and fix the problem, and then run the migration again from scratch, or b) to manually create the missing Jira filter and/or set it as a base filter in the configuration of the migrated rich filter. We remind you that rich filters can only be edited by their administrators (for more details, see Rights and Permissions).

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