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I have enabled Power Custom Field, why don't I see it on a ticket?
There could be a few possible reasons for this:
- You did not add this field to the necessary screen.
- The field is hidden at the bottom of the page. Click Show more fields and check there.
- You have bonded a calculation to another field on the Configuration page of the plugin.
Where can I see a custom field ID?
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- does not appear on the issue because it is empty.
- Issue type does not support this type of field (e.x. Parent Status field is available for Subtask only).
- Due to Jira cloud architecture, updating (modifying) the issue to start the field calculation can be required.
I have disabled Power Custom Field on the Configuration page, but I still see it on my ticket.
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Disabling the field
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does not remove it from the screen. You have to unassociated the field from the necessary screen additionally as usual.
Can users edit a value in Power Custom Field manually?
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No, the fields are locked and are calculated automatically.
Can I rename the Power Custom field?
We're working on extending Power Custom Fields settings but, unfortunately, it is not available right now.
I have another question, where do I get help?
Yes, let's talk! We'd be happy to help. You can always reach us at products@anovaapps.com or raise a ticket, and we'll get you covered.