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Problem

An issue can be closed while dependent issues, such as child or linked issues, are still open.

Solution

To address this, you can implement a SIL™ condition on the Close transition. This condition checks the status of all related issues (both child and linked issues). If any of these issues is still open, the condition will return a false response.

Identify restricting dependent issues

In this example, it's necessary to have all subtasks closed before closing the main issue.

Add a new condition

Log in as an administrator and go to Administration > Workflows.

Edit the Close Issue transition in your Jira workflow.

On the Conditions tab, click Add.

Select (k) SIL Condition and then click Add.

The Add Parameters To Condition page is displayed.

Writing the SIL™ code

In the SIL™ code editor, enter the following code:

// get all subtasks
string s_tasks=subtasks(key);

// process each subtask
for(string s in s_tasks)
// if subtasks' status is not closed the transition cannot be available and therefore return false 
  if(%s%.status != "Closed")
    return false;

// if not failed yet then the transition should be available
return true;

In the Name field, enter a name for your new program.

Click CHECK to verify the code, and then click Add to save the condition.

Next, publish your workflow.

For more information on activating workflows, go to the dedicated section in the Atlassian Documentation.