Supported custom fields
| Custom Field | Read/Write | SIL Type | Value |
|---|---|---|---|
| Approvals | Read-only | JApproval[] | List of JApproval structures. |
Customer Request Type | Read/Write | string | A composite string containing portal name / request name |
Customer Organizations | Read/Write | string[] | A list of organizations names |
Request Participants | Read/Write | string[] | A list of users that are participants in Service Desk customer portal request |
Satisfaction | Read-only | number | The customer satisfaction rate |
Satisfaction date | Read-only | date | The request feedback date |
SLA CustomField Type | Read-only | JSlaInformation | A JSlaInformation structure |
...