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Question
How to completely remove Timetracker from a certain work item? (If the Timetracker tab is missing or you don’t see the button to track time, then implement the described procedure in reverse order)
Answer
This can be worked around by adjusting a layout of a given item type in Azure DevOps settings (Organization Settings -> Boards -> Process -> [Process name] -> [Item type name]). There, you can hide 7pace Timetracker controls on item level (1); or even the whole 7pace tab (2). Just consider the fact that removing 7pace tab (2) will also strip you of the beneficial insights available directly on an item, so I would recommend hiding the Timetracker section on Item detail (1) only.
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Question (on-premise only)
I was installing 7pace Timetracker for DevOps 2019 and after the installation of work item form contributions, I received an error message that installation had finished, but with errors.
Answer (on-premise only)
DevOps issues an error when Boards have been disabled for a project and you try to install work item form contributions.
Here is the error message you will see in the log if this is the case:
[Error found in log] Message: VS403121: Extension(s) "7pace.TimetrackerOnPremises" does not exist or has no work item form contribution.
If you see this error message in the log, please first check to see if Boards have been disabled for your projects.
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The screenshot, above, shows the list of enabled features for projects, including Boards. If the error message in question displays after installation and you have Board disabled for projects, rest assured, your work items form contributions been installed correctly to your projects.
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Question (on-premise only)
We were installing the on-premise version of 7pace Timetracker and after finally reaching the point where it begins adding the "Start Tracking" button and the "7pace Timetracker" tab (formerly the "Time" tab) to each work item dialog, an error occurred: "TF237070: Importing the definition failed. The definition you are trying to import did not validate against the schema. Edit the definition, then try to import it again."*
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Question (on-premise only)
We have multiple project collections within the same project collection, and we have some work items that show the "Time"/"7pace Timetracker" tab and some that don't. Why is this and is there a way to resolve it?
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