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👋 Welcome to Canned Responses Pro Templates for Jira!

With Canned Responses Pro Templates for Jira, you can say goodbye to tedious, A simple yet powerful app trusted by hundreds of help desks and call centers worldwide to streamline their workflows. Say goodbye to repetitive tasks and hello to more time spent helping your customers. Customizable Make your service delivery team more efficient with customizable signatures, dynamic templates, and automated actions are just a few of the features that will make your team more efficient and effective.

Canned Responses

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is the solution you need to:

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Improve Boost productivity and resolution time

Save time on manually writing or copying and pasting responses to common issues. Create by creating dynamic templates for common responses, such as comments, signatures, issue description fields, bug reports, and feature requests, and more.. No more manually writing or copying and pasting — simply select the appropriate template and you're good to go!

Streamline workflows with automated actions

Templates can trigger an automatic Automate your internal workflows with templates that trigger a sequence of actions to streamline your internal workflows. For example, thanking a customer can close the issue and move it to the "done” status.Valuable mark it as "done" in one seamless process.

Gain valuable insights for continuous improvement

Easily track and optimize your team's communication with customers using the Insights Panel. Managers and team members can see exactly how templates are being used to communicate with customers, how frequently a template is they are utilized, and clean up unused templates in the handy Insights Panel.


  • Customizable Chat widget

  • Knowledge Base integration

  • All-in-one dashboard
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    • Unlimited Templates

    • Dynamic Variables

    • Customizable Signatures

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    • Online/Offline schedule

    • Filled issue details

    • Pre-chat form

    • Live chat view

    • Smart Suggestions

    • Automated Actions

    • Usable in Jira Mobile Apps

  • Seamless WhatsApp Business Integration (blue star)

  • Sound and visual notifications
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    • Insights Panel

    • Stats and Reports

    • Free Google Chrome Extension


    Here is a quick review of Canned Responses' main components: