...

See the Use Case /wiki/spaces/JSU/pages/12682131 for another real life example.

Trouble shooting

My workflow gets stuck in the Junction status

Usually the problem can be tracked down, by manually walking through what the follow up post function would do:

• If exactly one condition is valid
• that transition will be triggered

 It's important that you do your analysis with the same user, that got stuck in the Junction status. There might be issues with permissions, that could lead to a different result, depending on the user performing the transition.

If you now look at such an issue, which got stuck in the Junction status: How many transition buttons does it have? Only if there is exactly one transition button, 'Follow up' will be triggered. If you have none or more than one transition button, you have to review your workflow conditions on the transitions leading out from the Junction status.

If there is only 1 button, there might be something wrong with that following transition. For example a validator could prevent the transition to get completed. Try (with the same user, who got stuck in Junction) to click that button to see what happens.