Versions Compared

Old Version 7

changes.mady.by.user Megan Storie

Saved on

compared with

New Version Current

changes.mady.by.user Michelle Ruoff

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Overview

This is a quick and easy manual one-time process for connecting your Teams and Jira User Accounts.

The Jira application in Teams uses each user's Jira credentials to perform actions as if they were in Jira.

Info

Unconnected users can view notifications and cards posted in Teams but must be connected to take action on anything in Jira.

On this page:

Table of Contents
minLevel1
maxLevel6
outlinefalse
styledefault
typelist
printabletrue

Prerequisites

  • Users who want to interact with Jira from Teams must connect their accounts.

Connect user account automatically

The Jira Integration+ bot will prompt users to connect if they perform an activity that requires authentication.

  1. Navigate to a tab or click a ticket that contains Jira issues or notifications.

  2. Click the Connect Now button.

  3. Click Allow to grant Teams access to your Jira user account.

Image from Jira showing the connect now button

Connect user account manually

  1. Navigate to the Jira Integration+ bot chat tab.

  2. Send the command signinto the bot in chat.

  3. Click the returned sign-in button.

  4. Click the connect button.

  5. Click Allow to grant Teams access to your Jira user account.

image from Microsoft Teams bot chat tab showing the 'connect now' button

Disconnect user account manually

  1. Navigate to the Jira Integration+ bot chat tab.

  2. Send the command signout to the bot in the chat.

  3. Click the returned sign-out button.

image from Microsoft Teams chat bot showing the signout command