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  1. Choose Create New Template.

  2. Name the template Knowledge Base Article Template.

  3. Add a Scaffolding Field Group macro in the template editor.

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  4. The Field Group settings appear with the available fields.

  • Drag and drop a Paragraph field from the sidebar into the editor area

  • Type in "Summary" above the Paragraph field.

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Tip

See Tips below on how to quickly insert paragraphs.

  1. Below

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  1. the

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  1. Summary paragraph, do the following:

    • Insert a 2x2 table to hold the System and Version fields

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    • and enter System and Version into the left-hand cells.

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Tip

See the Tips below on how to quickly insert a table.

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    • Select the empty cell on the right of the System.

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    • Then drag and drop a Dropdown List field from the sidebar into the empty cell.

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    • Alternatively, you can type /dropdown and click on Dropdown List in the popup.

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    • This creates a dropdown menu later.

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  1. In the sidebar under Field Settings, do the following:

  • Fill in the labels for the dropdown, for example, Mac OS X, Windows 10, Ubuntu, etc.

  • Press enter to create a label

  • Select the empty cell on the right of Version to continue

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  • .

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Info

The label text is auto-saved

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  1. To continue, select the empty cell to the right of Version. Then, drag and drop a Number field from the sidebar into the empty cell

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  1. .

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  2. Add any other necessary fields like Diagnosis, Cause, and Solution

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  1. Click Insert to

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  1. insert the Field Group in your template. This will exit the Field Group settings menu

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  1. and save the

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  1. field group.

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Create a page

  1. Create a new page

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  1. and add a Live Template macro.

Tip

See Tips below on another alternative to insert a macro quickly.

  1. Specify the template name, Knowledge Base Article Template.

  2. Choose Insert to continue.

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  1. Enter a page title.

  2. Choose Publish to publish the page.

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Add content

On the newly-published page, choose Edit Content.

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