| Auibuttongroup | ||||||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| id | 99n8160gkwq | title | ||||||||||||||||||||||||||||||||||||||
| alignment | left | |||||||||||||||||||||||||||||||||||||||
| direction | horizontal | |||||||||||||||||||||||||||||||||||||||
| ||||||||||||||||||||||||||||||||||||||||
| Panel | ||||||||||||||||||||||||||||||||||||||||
| ||||||||||||||||||||||||||||||||||||||||
This page is about Chat for JSM Cloud. Using Server or Data Center? Click the Server button abovehere. |
Features | Server | Cloud | Notes |
|---|---|---|---|
Chat Dashboard |
|
| |
Chat Panel |
|
| |
Issue View of the Chat |
|
| |
Knowledge Base Integration |
|
| |
Auto-Offline Agents Mode |
|
| |
Setting Up Chat-Specific Queues |
|
| |
Chat Widget | |||
Chat Widget on Login Page |
|
| *On Cloud, the Chat Widget can only be placed on project-specific portals due to Jira’s limitations. |
Chat Widget on Main Customer Portal Page |
|
| |
Optional Privacy Statement on Chat Widget |
|
| |
Adding Brand Color to Chat Widget |
|
| |
Custom URL Links |
|
| |
Translating and Customizing Chat Messages |
|
| |
Setting up CAPTCHA |
|
| |
Pre-Chat Form |
|
| |
Chat Notifications | |||
Chat Desktop Notifications |
|
| |
Sound Notifications |
|
| |
Application Integration | |||
Canned Responses Pro |
|
| |
WhatsApp Business Integration |
|
| |
Slack Integration |
|
| *To integrate Chat for JSM Cloud with Slack, you can use Halp in Cloud for free. Here’s how. |
...