This post function enables you to assign an issue to a user using your choice from a variety of user selection categories and user selection strategies. It is simple to configure, and can fit a variety of your needs.
You can find a description of its capabilities below.
To add the Smart Assignment Post Function:
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| User Selection Strategy | Description | (*) Filter Issues with JQL |
|---|---|---|
| Simple round robin | This strategy assigns the users in a circular order, without priority. Every time the post function is executed, the user next " in turn " is assigned. Once every user in the user selection pool has been assigned to the issue, the strategy circles back and assigns the issue to first user that was assigned. | - |
| Last active user | This strategy assigns the issue to the user who was last active in the issue. It takes into account both the issue's change history (for example, the user who last caused a transition) and the issue's comment activity. | - |
| Total number of assigned issues | With this strategy, the user with the least number of assigned issues in total is selected. |  |
| Total remaining estimation | This strategy selects the user with the least remaining estimate in total across all the issues assigned to them. | |
| (*) These user selection strategies also offer the ability to filter the issues onto which those strategies will be applied using a JQL statement. Simply enter your JQL statement and the post function will only consider the issues within the statement's scope. | ||
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