Versions Compared

Version Old Version 64 New Version 65
Changes made by

Derya Özdemir

Derya Özdemir

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Appanvil karma designer
summary Canned Responses Help CenterHi. How can we help?
page{"name":"page","children":[{"id":"t0M6NRujv6HLMNRN-gKcw","params":{"background":"#ffffff","padding":0,"gap":10},"children":[{"id":"sD92qyCkrm9-t6yhBt-wa","name":"row","children":[{"id":"w6YnJxAcXWwmAClgaPvQ8","name":"column","children":[{"name":"spacer","params":{"space":0},"children":[],"id":"wZcwrWEVbAmxVnnF_WnOj"},{"name":"text","params":{"templateId":"headline 1","value":[{"type":"paragraph","children":[{"type":"paragraph","children":[{"type":"paragraph","children":[{"text":"Canned Responses Help Center","fontWeight":700,"letterSpacing":0,"fontSize":40}],"align":"center"},{"type":"paragraph","align":"center","children":[{"text":"","fontWeight":400,"letterSpacing":0,"fontSize":14}]},{"type":"paragraph","align":"center","children":[{"letterSpacing":0,"text":"Hi. How can we help?","fontSize":22,"fontWeight":700,"color":"#A683DC"}]}]}]}]},"children":[],"id":"H0UUywuf1-5VQxO6xBS-s"}],"params":{"borderRadius":{"all":0,"btl":0,"bbl":0,"btr":0,"bbr":0,"isIndividualCorners":false},"padding":0,"gap":1,"verticalAlignment":"center"}},{"id":"hDwFC37rRuCrlkgiuXXIx","name":"column","children":[],"params":{"borderRadius":{"all":0,"btl":0,"bbl":0,"btr":0,"bbr":0,"isIndividualCorners":false},"padding":0,"gap":1,"verticalAlignment":"center"}},{"id":"Na2kTFcifpQHCM2zz0fOt","name":"column","children":[],"params":{"borderRadius":{"all":0,"btl":0,"bbl":0,"btr":0,"bbr":0,"isIndividualCorners":false},"padding":0,"gap":1,"verticalAlignment":"center"}},{"id":"4EIOVDUp3-tFAYIwT_M1T","name":"column","children":[],"params":{"borderRadius":{"all":0,"btl":0,"bbl":0,"btr":0,"bbr":0,"isIndividualCorners":false},"padding":0,"gap":1,"verticalAlignment":"center"}},{"id":"zOTjlhL6GntvjgtUySNzq","name":"column","children":[],"params":{"borderRadius":{"all":0,"btl":0,"bbl":0,"btr":0,"bbr":0,"isIndividualCorners":false},"padding":0,"gap":1,"verticalAlignment":"center"}},{"id":"iLKNTLN3ww2yMdqWsYEqY","name":"column","children":[],"params":{"borderRadius":{"all":0,"btl":0,"bbl":0,"btr":0,"bbr":0,"isIndividualCorners":false},"padding":0,"gap":1,"verticalAlignment":"center"}}],"params":{"layout":[1],"gap":10,"minHeight":60,"padding":5,"borderRadius":0}}],"name":"section"},{"id":"8LZ_6sN6VJrjRalPIU9Md","params":{"background":"#ffffff","padding":21,"gap":10},"children":[{"id":"AOAkg9DMKD8z3NCub0BeX","name":"row","children":[{"id":"PWXbhQ8M3tGhBFXBKI6JR","name":"column","children":[{"name":"search-bar","params":{"primaryColor":"#9a6fdad6","target":"CURRENT_SPACE","contentType":"page","informationType":"excerpt","alignment":"center","labels":[],"size":"medium","placeholder":"Find answers in our documentation"},"children":[],"id":"8MoLY5zusvM89h57Bhx-S"}],"params":{"borderRadius":{"all":0,"btl":0,"bbl":0,"btr":0,"bbr":0,"isIndividualCorners":false},"padding":0,"gap":20,"verticalAlignment":"top"}},{"id":"6OELwyK4iIipbN-XDPer4","name":"column","children":[],"params":{"borderRadius":{"all":0,"btl":0,"bbl":0,"btr":0,"bbr":0,"isIndividualCorners":false},"padding":0,"gap":20,"verticalAlignment":"top"}},{"id":"NKyhcB76DZTVx4vB0Puh0","name":"column","children":[],"params":{"borderRadius":{"all":0,"btl":0,"bbl":0,"btr":0,"bbr":0,"isIndividualCorners":false},"padding":0,"gap":20,"verticalAlignment":"top"}},{"id":"p4cv_l45chGjybdbhwm1U","name":"column","children":[],"params":{"borderRadius":{"all":0,"btl":0,"bbl":0,"btr":0,"bbr":0,"isIndividualCorners":false},"padding":0,"gap":20,"verticalAlignment":"top"}},{"id":"Z0YDW_8KHjC6C0HSChfo1","name":"column","children":[],"params":{"borderRadius":{"all":0,"btl":0,"bbl":0,"btr":0,"bbr":0,"isIndividualCorners":false},"padding":0,"gap":20,"verticalAlignment":"top"}},{"id":"RbPLnKO7f-wVaRjsQIZW_","name":"column","children":[],"params":{"borderRadius":{"all":0,"btl":0,"bbl":0,"btr":0,"bbr":0,"isIndividualCorners":false},"padding":0,"gap":20,"verticalAlignment":"top"}}],"params":{"layout":[1],"gap":10,"minHeight":50,"padding":10,"borderRadius":0,"size":"small"}}],"name":"section"}],"id":"fuC2NJ-BRRTmdSy61mVCF"}
Appanvil karma designer
summary Getting Started Everything you need to know to get to work in Canned Responses. Learn More Documentation From templates to Insights, learn how Canned Responses works from top to bottom. Learn More Knowledge Base Dive into Canned Responses' extensive knowledge base. Learn More
page{"premium":true,"name":"page","children":[{"id":"zDCRFIYi_A9w1-ewOgE4t","params":{"background":"#ffffff","padding":1,"gap":10},"children":[{"id":"fXhZaq9Z_YpdGmT5zZpiH","name":"row","children":[{"id":"30AoD2KfwGJ-rbFDM34aP","name":"column","children":[{"name":"card","templateId":"white with icon","params":{"gap":8,"padding":25,"borderRadius":{"all":30,"isIndividualCorners":false,"bbl":0,"bbr":0,"btl":0,"btr":0},"background":"#ffffff","hover":"elevate","boxShadows":[{"y":0,"blur":15,"spread":-3,"color":"#00000019"},{"y":4,"blur":6,"spread":-4,"color":"#00000019"}],"link":{"value":"https://appfire.atlassian.net/wiki/spaces/CR/pages/140804319/Quickstart+Guide","target":"_blank","type":"link"}},"children":[{"name":"icon","params":{"size":28,"color":"#FFFFFF","alignment":"start","icon":"paper-plane","shape":"rounded","background":"#A683DC"},"children":[],"id":"4FFSDg5aIeqUjamLamqIG"},{"name":"spacer","params":{"space":10},"children":[],"id":"GxgCB8AxJe9kXcxfV0kyt"},{"name":"text","params":{"value":[{"type":"paragraph","children":[{"type":"paragraph","children":[{"text":"Getting Started","fontFamily":"unset","color":"#000000","fontSize":21}],"align":"left"}]}]},"children":[],"id":"vuUs8k2WlHhLADZ-wvSZ0"},{"name":"text","params":{"value":[{"type":"paragraph","children":[{"type":"paragraph","children":[{"text":"Everything you need to know to get to work in Canned Responses.","fontWeight":400,"letterSpacing":0,"lineHeight":"28px","fontFamily":"unset","color":"#777777","fontSize":14}]}]}]},"children":[],"id":"kVKRkJvphMJ9lgKRHYZ0G"},{"name":"button","params":{"templateId":"gray angular","label":"Learn More","size":"small","shape":"rounded","alignment":"end","states":{"idle":{"colors":{"label":"#705993","background":"#a784db2e"}},"hover":{"colors":{}}},"icon":"angle-right","iconPosition":"right","link":{"value":"https://appfireteam.atlassian.net/wiki/spaces/~62e2a89f0b4bf7ad924b6c29/pages/95965481097/Quickstart+Guide","target":"_blank","type":"link"}},"children":[],"id":"GdZ9ONdOB0t2YG2-JQwN_"}],"id":"8Tdl7e7s29FPulyFUi9Pb"}],"params":{"borderRadius":{"all":0,"btl":0,"bbl":0,"btr":0,"bbr":0,"isIndividualCorners":false},"padding":0,"gap":20,"verticalAlignment":"top"}},{"id":"2xFxDf9hZGCozNz3O5tie","name":"column","children":[{"name":"card","templateId":"white with icon","params":{"gap":8,"padding":25,"borderRadius":{"all":30,"isIndividualCorners":false,"bbl":0,"bbr":0,"btl":0,"btr":0},"background":"#ffffff","hover":"elevate","boxShadows":[{"y":0,"blur":15,"spread":-3,"color":"#00000019"},{"y":4,"blur":6,"spread":-4,"color":"#00000019"}],"isMediaFullSize":false,"link":{"value":"https://appfire.atlassian.net/wiki/spaces/CR/pages/131534244/Creating+a+Template","target":"_blank","type":"link"}},"children":[{"name":"icon","params":{"size":28,"color":"#FFFFFF","alignment":"start","icon":"chess-knight","shape":"rounded","background":"#A683DC"},"children":[],"id":"RXugtgzlgjhmi1P_Q2W1J"},{"name":"spacer","params":{"space":10},"children":[],"id":"pZCtx1lQ63fFNR5oqisik"},{"name":"text","params":{"value":[{"type":"paragraph","children":[{"type":"paragraph","children":[{"type":"paragraph","children":[{"text":"Documentation","fontFamily":"unset","color":"#000000","fontSize":21}],"align":"left"}]}]}]},"children":[],"id":"8nrOMM2jldzzLofyGES9n"},{"name":"text","params":{"value":[{"type":"paragraph","children":[{"type":"paragraph","children":[{"type":"paragraph","children":[{"text":"From templates to Insights, learn how Canned Responses works from top to bottom. ","fontWeight":400,"letterSpacing":0,"lineHeight":"28px","fontFamily":"unset","color":"#777777","fontSize":14}]}]}]}]},"children":[],"id":"-dy20KSFSgZO_hJcHCPBi"},{"name":"button","params":{"templateId":"gray angular","label":"Learn More","size":"small","shape":"rounded","alignment":"end","states":{"idle":{"colors":{"label":"#705993","background":"#a784db2e"}},"hover":{"colors":{}}},"icon":"angle-right","iconPosition":"right","link":{"value":"https://appfireteam.atlassian.net/wiki/spaces/~62e2a89f0b4bf7ad924b6c29/pages/95981895958/Session+Basics","target":"_blank","type":"link"}},"children":[],"id":"o09I0hWAdAszFrd22Dw1k"}],"id":"ixJanYUocMlgl1HyBXTy6"}],"params":{"borderRadius":{"all":0,"btl":0,"bbl":0,"btr":0,"bbr":0,"isIndividualCorners":false},"padding":0,"gap":20,"verticalAlignment":"top"}},{"id":"GzZS5_Xs9SwLhkRT8R-Jj","name":"column","children":[{"name":"card","templateId":"white with icon","params":{"gap":8,"padding":25,"borderRadius":{"all":30,"isIndividualCorners":false,"bbl":0,"bbr":0,"btl":0,"btr":0},"background":"#ffffff","hover":"elevate","boxShadows":[{"y":0,"blur":15,"spread":-3,"color":"#00000019"},{"y":4,"blur":6,"spread":-4,"color":"#00000019"}],"isMediaFullSize":false,"link":{"value":"https://appfire.atlassian.net/wiki/spaces/CR/pages/135364738/Knowledge+Base","target":"_blank","type":"link"}},"children":[{"name":"icon","params":{"size":28,"color":"#FFFFFF","alignment":"start","icon":"book-open-reader","shape":"rounded","background":"#a784db"},"children":[],"id":"R-V2HohPYHq3W9GGecssm"},{"name":"spacer","params":{"space":10},"children":[],"id":"ZaBqXw3MJIlYSuQY0YwjR"},{"name":"text","params":{"value":[{"type":"paragraph","children":[{"type":"paragraph","children":[{"text":"Knowledge Base","fontFamily":"unset","color":"#000000","fontSize":21}],"align":"left"}]}]},"children":[],"id":"6WDrBl3PuS5dgMyO93vhU"},{"name":"text","params":{"value":[{"type":"paragraph","children":[{"type":"paragraph","children":[{"type":"paragraph","children":[{"text":"Dive into Canned Responses' extensive knowledge base.","fontWeight":400,"letterSpacing":0,"lineHeight":"28px","fontFamily":"unset","color":"#777777","fontSize":14}]}]}]}]},"children":[],"id":"cfAI8i_Z28WCcsGQsDB3E"},{"name":"button","params":{"templateId":"gray angular","label":"Learn More","size":"small","shape":"rounded","alignment":"end","states":{"idle":{"colors":{"label":"#705993","background":"#a784db2e"}},"hover":{"colors":{}}},"icon":"angle-right","iconPosition":"right","link":{"value":"https://appfireteam.atlassian.net/wiki/spaces/~62e2a89f0b4bf7ad924b6c29/pages/95979899137/Knowledge+Base","target":"_blank","type":"link"}},"children":[],"id":"aE0iwnRgoLh4ZVjqM-Y6M"}],"id":"zmXH-a9vukLFM8N29jPVh"}],"params":{"borderRadius":{"all":0,"btl":0,"bbl":0,"btr":0,"bbr":0,"isIndividualCorners":false},"padding":0,"gap":20,"verticalAlignment":"top"}},{"id":"r8AYiI6JRtt0-yaxKP2af","name":"column","children":[],"params":{"borderRadius":{"all":0,"btl":0,"bbl":0,"btr":0,"bbr":0,"isIndividualCorners":false},"padding":0,"gap":20,"verticalAlignment":"top"}},{"id":"qCqHCeBnvceyBTjCFf0DC","name":"column","children":[],"params":{"borderRadius":{"all":0,"btl":0,"bbl":0,"btr":0,"bbr":0,"isIndividualCorners":false},"padding":0,"gap":20,"verticalAlignment":"top"}},{"id":"IrtRcIpNHvSvc3AWxpHAt","name":"column","children":[],"params":{"borderRadius":{"all":0,"btl":0,"bbl":0,"btr":0,"bbr":0,"isIndividualCorners":false},"padding":0,"gap":20,"verticalAlignment":"top"}}],"params":{"layout":[1,1,1],"gap":20,"minHeight":100,"padding":10,"borderRadius":0,"size":"medium"}}],"name":"section"}],"id":"SK_jc3s-_GRiwqh2cB5Tn"}

Navigate the Documentation

Panel
bgColor#EAE6FF

This documentation will walk you through everything you need to know about using Canned Responses Pro Templates for Jira.

Each section (listed in the sidebar) includes simple steps, tips, examples, and more.

Does your company already use Canned Responses Pro Templates for Jira?

If you're a new user, let us walk you through the first steps of using Canned Responses with the Quickstart guide.

Looking to set up Canned Responses for your company?

Check out our Atlassian Marketplace listing and request a free demo along the way.

Are you a Cloud user?

We strongly recommend that you download our free browser extension for a seamless experience.

Need help?

Look no further. Our support team can help. Contact us at the Appfire Support Portal or support@appfire.com.

Empower your IT service teams with Appfire's ITSM solutions. See benefits, live demos, and get expert advice. Schedule a call today!
Appfire confluence analytics