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In this section, we have gathered information that may help you improve your Chat for JSM Cloud experience.

FAQ: Chat for JSM Cloud

Use Cases

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I want to add Chat Widget to my Customer Portal

I want to add Chat Widget to my Website

I want to customize the appearance of Chat Widget

I want Chat Widget to be visible at specific times

I want to connect my knowledge base to Chat Widget

I want to show customers FAQs when they type a message in Сhat Widget

I want customers to fill in a form before they start a live chat

I want only registered customer portal users to have access to live chat

I need to support different languages in Chat Widget

I want to be notified about new messages from customers

I want to be notified about new incoming requests from customers

I want to integrate WhatsApp with Chat application

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Chat for JSM Cloud vs. Server Versions

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Data Policy

Third-Party Licenses