| Auibuttongroup |
|---|
| id | k6bthk4se78 |
|---|
| title | TTS |
|---|
| alignment | left |
|---|
|
| Auibutton |
|---|
| color | #F4F5F6 |
|---|
| id | kbhpwmk8by |
|---|
| type | standard |
|---|
| title | Server |
|---|
| url | https://appfire.atlassian.net/wiki/spaces/TTS/pages/43843852/How+to+Create+an+SLA |
|---|
| target | false |
|---|
|
| Auibutton |
|---|
| color | #0052CC |
|---|
| id | n4771dp9fqi |
|---|
| type | standard |
|---|
| title | Cloud |
|---|
| url | https://appfire.atlassian.net/wiki/spaces/TTSC/pages/35651698/How+to+Create+an+SLA |
|---|
|
|
...
| Panel |
|---|
| panelIconId | 2b50 |
|---|
| panelIcon | :star: |
|---|
| panelIconText | ⭐ |
|---|
| bgColor | #E6FCFF |
|---|
|
You should We recommend you fill out at least 1of these fields. It is not necessary to fill out all of them. |
...
5. Goals – Set your SLA goals. Goal selection is a two-step process: first
, the goal type
and ; then
, the goal itself. There is always one goal by default, but this can be disabled.
...
| Anchor |
|---|
| critical-zone |
|---|
| critical-zone |
|---|
|
7. The Critical Zone – This is a parameter that you can set to signal when an SLA has reached what you would describe as a critical status. When an SLA enters this zone, the SLA Panel’s color will change from
blue to
orange. (
Learn more about the SLA Panel here.)
...