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This page provides general troubleshooting tips for the JSU app. If you encounter problems using a particular module, please refer to the documentation or search our knowledge base. We recommend you test your workflows in a test project or separate test instance before committing your rules in production.
If you have read our documentation, analyzed your log files, and tried different configurations, yet continue to have issues, get in touch with our Support team.
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Temporarily (until the next Jira restart):
Log in as a Jira administrator and go to System > Troubleshooting and Support > Logging & Profiling.
Locate and select Configure logging level for another package.
Enter:
| Code Block |
|---|
com.googlecode.jsu |
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