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(blue star) Problem

After transferring a project using Configuration Manager for Jira (CMJ), users have observed that epic names appear unlabelled, disrupting project tracking and management.

(blue star) Symptoms

  1. Epic names display correctly in the source Jira instance but appear unlabelled in the target instance after migration.

  2. The issue occurs irrespective of the language of the epic names, affecting both English and Korean labels.

  3. The problem persists even after multiple migrations.

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