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To create an SLA Detail Report:
1. Go to SLA Reports.
2. Click Report Type and select SLA Detail Report.
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3. Select Filter Type to limit the scope of your issues by utilizing either Project, JQL, or Issue Filters.
4. Select the SLAs you want to generate the report for. Keep in mind that the menu displays all of your SLAs, both enabled and disabled. Leave blank to include them all.
5. Customize the report to your needs by selecting ➕ More, Format, and/or adding Columns.
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6. Click Generate to create your SLA Detail Report.
7. Tada! 🎉 Your report should look something like this:
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Take a look at another example, this time filtered with JQL:
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Keep in mind that that Deadline means equals Target Date while , Working Duration equals Elapsed Duration. + , and Breached= equals Overdue. |
🤔 What are the other SLA report options?
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