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\uD83E\uDD14 Problem

When using a The Set Issue Field(s) post-function does not correctly set its configured field(s) when using the following:

  • The Set Issue Field(s)” post

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  • function on the Create transition and

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  • .

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\uD83C\uDF31 Solution

  1. Replicate the configuration considering the custom field being used and settings as follows:

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Info

When assessing the "User Profiles for Jira" custom fields functionality, we noticed that this third-party app takes some time to populate the field's value.

  1. Configure the JMWE Set issue field(s) post-function, as shown below:

The intended post-function assigns the value "First Option" to the custom field (e.g. New custom field) depending on the value from the "User Profiles for Jira" custom field.

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The Conditional execution field of the post function uses the following code:

Code Block
{{ ["Pablo Vergara", "Other User"].includes(issue.fields["CUSTOM_user_profile_jira"]) }}
Info

Remember what’s shown below is an example, and you would need to use and replace your own custom field name (or id) in the following the format:
{{ ["Value"].includes(issue.fields["<CUSTOM_field_name>"]) }} format.

  1. As the third-party app does take a while to populate the custom field, it is necessary to include a delay as part of the post-function configuration (in the example, we have set a 15-sec delay for testing purposes):

Info

IMPORTANT:

Use the minimum working delay duration possible and test thoroughly. If the result is unexpected, increase it by one second and test again until the post-function properly sets the field value.

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