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Incoming emails can be efficiently processed using SIL scripting, providing an unparalleled level of flexibility. Review the following video for an overview of this feature.

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To set up an incoming mail configuration, navigate to the Integrations → Incoming Mail page in the Power Apps Config page.

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Code Block
IncomingEmail mail = getIncomingEmail();

string issueKey = mail.subject;
if(issueExists(issueKey)) {
    // add comment

    string commentText = mail.body;
    string projectKeyuserCommenting = getProjectKeyByName(getUserByEmail(mail.from).key;
    
    addComment(issueKey, userCommenting, commentText);
    attachAllFilesFromEmail(issueKey);
    
} else {
    // create issue
    
    string summary = mail.subject);
    string description = mail.body;
    
    string [] fields = {};
    fields += {"reporter", getUserByEmail(mail.from).key};
fields += {"watchers", getUserKeysFromEmails(mail.cc)};
createIssue(projectKey    
    createIssue("PROJECT NAME", "", "Task", "Created via Incoming mail script"summary , "Minor", mail.bodydescription, {}, "", "", fields);
}

For more information regarding the IncomingEmail SIL structure and other useful email functions, visit this page: https://appfire.atlassian.net/wiki/spaces/PSJC/pages/999162356/Incoming+Mail+Processing+Functions#IncomingMail

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